Improving the COVID-19 patient experience
COVID-19 patients are often cut off from visitors, making it challenging to keep family members up-to-date on the health of their loved ones and leaving patients feeling isolated. AWS customers have stepped in to offer solutions, EASE Applications sends HIPAA-compliant text updates to families from the emergency room, operating room, intensive care unit, and medical floor. During the COVID-19 crisis, the company is using Amazon Chime SDK to incorporate two-way video communication into its mobile apps so that families of COVID-19 patients have reliable, remote communication with the patients and their doctors. CareMonitor, a provider of remote health monitoring, expanded its platform to monitor the daily health status of COVID-19 patients with low-level symptoms so they can recover from the virus in their own homes. In the CareMonitor app, patients are asked daily symptom questions and collect biometric data like temperature, heart rate and oxygen saturation to gauge their current health status. The app is integrated with Amazon Chime, a set of real-time communications components, to send messages and connect via video to health care providers. Current Health is enabling more than 40 hospitals and care facilities in the UK and U.S. to free up beds, applying its remote monitoring technology to track patients’ vital signs outside of the hospital or clinic. Using a medical device that patients wear on their arms, clinicians can continuously monitor patients who are at risk of deteriorating, enabling them to perform triage and consult with patients over video. The Seoul National University Hospital in South Korea built a system on AWS to remotely monitor mild and asymptomatic COVID-19 patients, enabling the medical team to determine if patients under quarantine need to be transferred to other hospitals for treatment.
