Resilience is important for all employees, but they shouldn’t be left to navigate adversity on their own. Instead, organizations must create an environment for shared responsibility around resilience. First, leaders must understand whether their thinking falls into two traps: maintaining that resilience is a personality trait some workers have and others do not; and stigmatizing the real emotions employees have when they face challenges. Then, leaders should ask themselves three questions: Can the adversity employees are experiencing be reduced or removed? Are all employees experiencing this adversity in the same manner? And, what role can I play in supporting employee resilience?
